Oxford Hub Privacy policy

Oxford Hub

36 Little Clarendon Street, Oxford, OX1 2HU and C/O Windale Primary School, Windale Ave, Oxford OX4 6JD

[email protected]

oxfordhub.org 

Last updated November 2023 

At Oxford Hub we are committed to ensuring your privacy whether online or through other means of communicating with us. We promise to respect any personal data you share with us and keep it safe. We aim to be clear where and when we collect your data and not do anything with your data you wouldn’t reasonably expect us to.

Please read this statement to understand how your personal information that you give will be used.

Who are we?

Oxford Hub is a registered charity providing a wide range of services to the community.

Our Registered Charity Number is 1180505 and Oxford Hub is registered with the Information Commissioner in accordance with the Data Protection Act 2018 and UK GDPR.

What information do we collect and how do we use it?

Personal information is any information that can be used to identify you.

If you access our services, volunteer for Oxford Hub or support us by making a donation, we will usually collect:

Your name

Your contact details

email address

postal address

telephone number.

Other personal information that is relevant to the service that you are accessing

We will use your data to:

Provide you with the services, products or information you asked for

Process your donation or support your fundraising activity

Keep a record of your relationship with us

Coordinate your volunteering activities

Manage your marketing preferences

With your consent, we will contact you to let you know about the work that we do, and to ask for financial and non-financial support. You can let us know at any time if you would prefer not to receive marketing from us, by emailing [email protected], calling 01865 745260, or writing to Data Controller, Oxford Hub, 36 Little Clarendon Street, Oxford, OX1 2HU

What are our obligations?

Under UK GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:

a) our processing is fair, lawful and transparent

b) your data is collected for specific, explicit, and legitimate purposes

c) your data collected is adequate, relevant and limited to what is necessary for the purposes of processing

d) your data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay

e) your data is not kept for longer than is necessary for its given purpose

f) your data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures

g) we comply with the relevant UK GDPR procedures for international transferring of personal data

Do we sell or share personal details?

We do not sell or share personal details about our supporters, volunteers or participants with third parties for the purposes of their own marketing.

What are cookies?

The Oxford Hub website uses cookies for website visitor analytical purposes, we do not store any personal information about visitors to the website.

Can I update my personal information?

It is very important to Oxford Hub that we get your details right. If you find that they are incorrect or need updating, please contact the Data Protection Officer on 01865 726450 or email [email protected]. You can also write to us at Oxford Hub, 36 Little Clarendon Street, Oxford, OX1 2HU

Can I see the information that you have about me?

In accordance with the Data Protection Act 2018 we fully recognise that you have a right to see the information that we hold on you. If you wish to see this information, please contact the Data Protection Officer on [email protected] or 01865 726450 .

What security precautions do you have in place to ensure that my data is not altered or misused in any way?

When you give Oxford Hub information about yourself, we take every means to ensure that it is securely processed and stored. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we do our utmost to protect your personal information, we cannot absolutely guarantee the security of any information you transmit to us, and you therefore do so at your own risk. Once we receive your data, we do our best to ensure that it is securely stored.

If you would like further information or would like to speak to someone about our privacy statement, please email [email protected] or call us on 01865 726450.